PRIVACY POLICY

Effective Date: [1st October 2025]

Gen Y Tax & Tech Solution Service Pvt Ltd, headquartered in Kolkata, India, is committed to safeguarding your personal data and ensuring compliance with the Information Technology Act, 2000, its applicable rules, and international standards, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services or visit our website. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of data:

  • Personal Identifiable Information (PII): Name, email address, phone number, PAN, Aadhaar (if provided), business details, and other KYC data.
  • Financial & Tax Data: Income details, GST information, bank details (if required for filings), and documents shared for compliance purposes.
  • Technical & Usage Data: IP address, browser type, device identifiers, cookies, and website usage patterns.
  • Communications: Emails, messages, or calls you exchange with us.

2. Legal Basis for Processing (GDPR Compliance)

We process your data under one or more of the following lawful bases:

  • Contractual Necessity: To fulfill a contract or provide the service you requested.
  • Legal Obligation: To comply with statutory requirements under Indian laws, including tax compliance, audit, and reporting obligations.
  • Legitimate Interest: To improve our services, ensure security, and enhance user experience.
  • Consent: Where required, we will obtain your explicit consent before processing sensitive personal data.

3. Purpose of Data Processing

Your information may be used for:

  • Delivering tax, compliance, and technology services
  • Filing statutory returns (GST, TDS, Income Tax, etc.) on your behalf
  • Communicating service updates, due dates, and compliance reminders
  • Enhancing website security, preventing fraud, and risk assessment
  • Maintaining internal records and auditing requirements

4. Data Sharing & Third-Party Disclosure

We do not sell your data. We may share your data only with:

  • Authorized Employees & Consultants under strict confidentiality agreements
  • Regulatory Authorities (Income Tax Department, GSTN, MCA, etc.) when legally required
  • Third-Party Service Providers (cloud storage, payment gateways, analytics providers) bound by data protection obligations
  • Legal or Government Bodies in case of investigations, disputes, or enforcement of legal claims

5. Cross-Border Data Transfers

Where required, we may transfer data to servers located outside India in compliance with applicable data protection laws, ensuring adequate safeguards (e.g., standard contractual clauses).

6. Data Retention Policy

We retain personal data only as long as necessary for:

  • Providing services
  • Meeting legal, regulatory, and accounting requirements
  • Resolving disputes

Once retention is no longer required, data will be securely deleted or anonymized.

7. Data Security Measures

We use industry-standard encryption, firewalls, secure servers, and restricted access protocols to protect data from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights (Under GDPR & Indian IT Rules)

You have the right to:

  • Access, correct, or update your data
  • Request deletion of personal information (subject to legal obligations)
  • Restrict or object to certain data processing
  • Withdraw consent for data processing (where consent was the legal basis)
  • Request a copy of your data (data portability right)

You may exercise these rights by contacting us at the email below.

9. Cookies & Tracking

Our website uses cookies to enhance user experience. You can control or disable cookies through your browser settings, but some features may not function properly.

10. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will always be published on our website with the “Last Updated” date.

11. Grievance Officer (As per IT Act, 2000)

For questions, concerns, or complaints regarding this Privacy Policy, please contact:

Grievance Officer
Gen Y Tax & Tech Solution Service Pvt Ltd
[Your Office Address, Kolkata]
📧 Email: [your official email]
📞 Phone: [your contact number]

We will acknowledge and resolve grievances within the time frames prescribed under Indian law.

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